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Agentic AI is accelerating.
Execution is lagging.

Organizations are investing in agentic AI at scale but most are still struggling to decide which use cases to prioritize, how to measure ROI, and what actually works. IDC surveyed 1,967 functional leaders across 13 business functions to find out.

See the findings Get access
  • The Functional Leader's View

    What's driving leaders to and from agentic AI

    Early adopters are scaling agentic AI through embedded, third-party, and internal agents, driving demand for centralized orchestration. This report maps where use cases are in production, what’s driving selection, and where the gap between potential and reality persists.

  • The AI Leader's View

    How AI leaders are shaping enterprise agentic strategy

    Agentic AI is shifting from IT-led projects to business-driven investment, and nearly 90% of organizations are now committing over $1M to it in 2026. This report examines governance structures, investment priorities, and where leaders see the highest production potential.

By the Numbers

 How enterprises are adopting and investing in agentic AI

  • 56.1%

    Initiatives already underway

  • 42%

    $10M+ spend by 2027

  • 50%

    Need strategic guidance

  • 1967

    Leaders surveyed worldwide

Agentic AI Use Cases Across the Enterprise

Take a deep dive into use case adoption across 13 business functions

On-Demand Intelligence

Explore 150+ use cases

IDC’s Interactive Agentic AI Use Case Tool lets you filter by function, compare adoption across business areas, and surface the use cases most relevant to your customers, instantly.

  • Analyze

    Agentic AI adoption

    Understand where initiatives are underway and at what scale across enterprise functions.

  • Compare

    Priorities and outcomes

    See how adoption and business outcomes differ across functions and geographies.

  • Educate

    Teams and customers

    Bring use-case-first conversations grounded in real peer data to every interaction.

  • 150+

    real-world agentic AI use cases across 13 enterprise functions

    Request tool access